Pawricle The Pet Super App
Contact Pawricle
We Are Here to Help!
Whether you are a pet parent in Mumbai with a booking question, a provider looking to join the platform, or a partner with a business enquiry, we want to hear from you.
Ways to reach us
General and Customer Support
For booking help, app issues, provider queries and general questions.
Email: support@pawricle.com
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Phone: +91 70212 95127
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Hours: 24/7 via in-app chat.
Phone and Email: Monday to Saturday, 9 AM to 7 PM IST
Partner and Business Enquiries
For vets, trainers, groomers, boarders, NGOs and travel partners who want to join the Pawricle platform.
Email: support@pawricle.com
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Phone: +91 70212 95127
​
Hours: 24/7 via in-app chat.
Phone and Email: Monday to Saturday, 9 AM to 7 PM IST
Emergency Pet Support - Mumbai
For 24/7 emergency vet access, SOS situations and urgent care guidance in Mumbai.
Email: support@pawricle.com
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Phone: +91 70212 95127
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Hours: 24/7 via in-app chat.
Phone and Email: Monday to Saturday, 9 AM to 7 PM IST
What we can help you with
Booking support:
Help with scheduling, rescheduling, cancellations or finding the right service.
Partnerships and media:
Business partnerships, press enquiries, brand collaborations.
App assistance:
Troubleshooting the Pawricle app, PetAI features, payments or notifications.
Stray and welfare support:
Reporting injured or distressed stray animals, connecting with NGO partners.
Provider onboarding:
Questions about joining as a vet, trainer, groomer, boarder or walker.
Pet licence questions:
Guidance on dog registration and license renewal in Mumbai and Thane.
Not in Mumbai?
Pawricle is currently live for services in Mumbai. If you are based in Bangalore, Delhi, Pune, Hyderabad, Chennai, Kolkata or Ahmedabad, you can already access PetAI features by downloading the app. Join our city waitlist to be notified when services launch in your city.
Bangalore
Delhi
Pune
Hyderabad
Chennai
Kolkata
Ahmedabad
Frequently Asked Questions
What is the fastest way to get support?
How do I apply to join as a provider?
I have a complaint about a provider.
What do I do?
Can I report a stray animal through Pawricle?
The fastest way is via in-app chat, which is monitored 24/7. For urgent matters in Mumbai - especially pet emergencies - use the Emergency feature in the app for immediate vet connection.
Visit the Affiliates page and fill in the partner application form. Most applications are reviewed and onboarded within 3 to 5 business days.
Contact us via in-app chat or email. We take all provider complaints seriously and our partner success team will investigate and respond within 24 hours.
Yes. Our Community section lists welfare organisations in Mumbai you can contact directly. We also work with NGO partners who can assist with rescue and treatment.
Services - Mumbai
PetAI
Company
Community
Contact Us
Dog Walking
Pet Sitting
Grooming
Vetirinary Care
Training
Boarding
Nutri AI
About Us
PetAI Chat
How it Works
Mood Analysis
Careers
Smart Coach AI
Blog
Health Report AI
Press
Pet Parent Community
Welfare & NGOs
Events
Pet License Guide
Pet Insurance (Coming Soon)
Activity Tracker
Pet Travel
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